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MANAGING SUBSCRIPTIONS

Manage subscriptions by logging in to the Subscription Portal. Here, you can add one-time or recurring items to your existing subscription, pause or re-schedule your delivery, update your payment method, or cancel your subscription.

ADDRESS UPDATE

Click here to manage the address associated with your active subscriptions. If your recurring subscription order has already processed, we will not be able to retroactively apply your updated address to this shipment. Please note: Duke Cannon is not

FREQUENCY/SKIPPING A SUBSCRIPTION

Upon enrollment, you choose a delivery schedule that works for you. Once you’ve subscribed, you can pause, edit, or swap products here. Once logged in you'll see some large friendly buttons like this:. Dashboard view with "Skip" button, "Next Order D

ADDING ITEMS TO AN EXISTING SUBSCRIPTION

You can add new products to a current subscription by logging in here. Adding items to an existing subscription within the Subscription Portal ensures that all your subscription items are processed as one shipment. Please Note: If you sign up for a n

UPDATING PAYMENT METHOD ON FILE

If your payment information expires or is declined, your order will not process until it is updated on your subscription account. Click here to update your payment method on-file.